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Alberta Health Services Adds Third Communications Center to Solacom System

Alberta Health Services Adds Third Communications Center to Solacom System

AHS updates Solacom NG9-1-1 call taking equipment with enhanced disaster recovery, and expands province-wide system to include call taking positions in Calgary

Solacom Technologies announced that the Guardian Next Generation 9-1-1 system, installed in Edmonton four years ago by Alberta Health Services, is being expanded to host 21 call taking positions at a third Emergency Medical Services (EMS) dispatch center in Calgary. The system was first expanded two years ago to host 10 call taker positions operating remotely at the AHS dispatch center in Peace River.

In addition, the original Guardian controller in Edmonton will be enhanced adding Geo-diverse capabilities providing greater system resiliency throughout the province which can seamlessly take over call processing for all positions at the 3 locations – offering a high degree of protection against a natural or man-made disaster taking down part or all of the AHS call taking network.

Read more “Alberta Health Services Adds Third Communications Center to Solacom System” »

What Does 911 Texting Mean for The Future of EMS?

What Does 911 Texting Mean for The Future of EMS?

A few days ago, an assortment of jurisdictions (see a full list here) spread across the United States began allowing people to send text messages to 911 rather than calling.

One of the more obvious benefits of 911 texting include greater ease of communicating with emergency services for deaf people. In addition, it may be easier for victims of domestic violence to text 911 in circumstances where a voice call would be dangerous for the 911 caller.

Other potential benefits of sending text messages 911 rather than calling and conversing with a 911 operator in real-time are… not so obvious.

People in cities where emergency service texting is already up and running can simply text 911 with all the details of their emergency. They’ll need to remember to include their location in the text… something that could easily slip their mind in an emergency.

Read more “What Does 911 Texting Mean for The Future of EMS?” »

New FAA Rules for 2014 Address Air Medical Helicopter Safety Issues

New FAA Rules for 2014 Address Air Medical Helicopter Safety Issues

The Federal Aviation Administration has created some new operational procedural rules intended to address certain safety issues specific to the rotor air ambulance industry.

The new FAA rules require helicopter operators, including helicopter air ambulance operators, to utilize tighter flight rules better communication, better training, and new on-board safety equipment.

The rules also address flying procedures in bad weather conditions. Rick Sherlock, CEO of AAMS (Association of Air Medical Services), said that many air medical helicopter operators have already invested in safety upgrades and will continue to do so.

You can read the full article here.

Nice HD Video of Air Ambulance Taking Off

Nice HD Video of Air Ambulance Taking Off

Not sure what service this air ambulance belongs to, but this is a pretty cool video of it taking off.

All I really know is that it’s shiny, yellow, and it’s taking off majestically from a location, probably on Earth. However, yellow is a pretty popular color as far as rotor air ambulances are concerned, which is probably why so many of them get pulled over for speeding.

This yellow medical helicopter was also filmed once, by somebody. I could ask the uploader of the video on YouTube, I suppose, but I decided to make it as difficult as possible instead.

How about you, Air Medical Net readers? Can you identify what air ambulance service/company this helicopter belongs to?

…Or what country it is from?

Read more “Nice HD Video of Air Ambulance Taking Off” »

The Children’s Air Ambulance Charity Money Stolen

The Children’s Air Ambulance Charity Money Stolen

A UK air ambulance charity has been the target of yet another callous air ambulance charity break-in. A large amount of money was stolen (exactly how much is not yet known). You can read the full story with much more information at the Nottingham Post.

The gutless thieves apparently made their way into the charity shop of The Children’s Air Ambulance (TCAA) through the back door, using a wrench to break in to the building.

They then ripped a safe containing “a considerable amount of money” off the wall.

Money that was donated by good-hearted people to support a life-saving UK air ambulance.

And, of course, the charity will have to pay for a new door and a new safe as well, bringing their total losses from this senseless break-in even higher.

Read more “The Children’s Air Ambulance Charity Money Stolen” »